This page explains how BlueBricks collects, uses, safeguards and discloses personal information across its enterprise-grade digital trust and security services.
01
Introduction
Privacy is fundamental to the way we build and operate our services.
This Privacy Policy explains how BlueBricks collects, holds, uses, stores and discloses personal information and sensitive information.
This policy applies to people using our verification or authentication services.
We may update this policy from time to time by publishing changes on our website.
02
Special Biometric Data Notice
For residents of Illinois, Washington or Texas, where identity verification or authentication requires a photograph or video, data derived from the face may be considered biometric data.
That data is used only to verify or authenticate identity and prevent fraud.
Biometric data is retained only as long as required for those purposes, up to three years.
03
What Personal Information We Collect
Name
Mailing or street address
Mobile telephone number
Email address
Age or date of birth
Nationality
Government-related identifiers such as licence, passport, ID card, Medicare, birth or marriage certificate details
Indicators of fraudulent activity
Information visible on scanned ID documents
Biometric information derived from photographs or video where applicable
Device, connection, geolocation and IP information
Other personal information reasonably required to provide services
04
How We Collect Information
Directly from you
From your device while using our services
From third-party integrations
From our clients where they use our services
From technical information such as IP address, domain, hardware and location-related data
05
Third-Party Data Access and Consent
Our software may integrate with Google Drive, Dropbox, Microsoft OneDrive, Xero and similar platforms.
Access to such data occurs only with explicit user consent.
Users retain control and can revoke access through connected platform permissions or account settings.
Information obtained from Google APIs is handled under the applicable Google API Services User Data Policy including Limited Use requirements.
06
Why We Use Personal Information
To provide verification or authentication services
To prevent fraud
To operate, improve and optimise our website, apps and services
To conduct analytics and research
To comply with legal obligations and resolve disputes
We do not use personal data or biometric data to train our algorithms or products
07
Disclosure of Information
Companies within the BlueBricks group where needed to provide services
Clients and authorised third parties where identity verification is required
Employees, contractors and service providers
Government agencies, regulators or law enforcement where legally required
Other parties authorised by you or permitted by law
08
Overseas Transfers
We use localised cloud hosting where possible to limit overseas data transfers.
Regional processing may occur within the EU or UK, the USA, or Australia, Singapore or India depending on the operating region.
Limited support and customer success transfers may occur under appropriate contractual safeguards.
09
Security and Storage
Encryption in transit and at rest
Controlled access to systems and information
Regular audits and vulnerability testing
Disaster recovery and business continuity measures
User data hosted in managed cloud environments under our control
10
Access, Correction and Data Rights
Request access to your personal data
Request correction of inaccurate or incomplete data
Object to certain processing where applicable
Request erasure where appropriate
Request transfer of your data where available
Withdraw consent for biometric processing where consent is the basis
11
Cookies and Website Usage
Cookies may be used to remember preferences and understand usage.
Users may disable or delete cookies through browser settings.
Some site features may not function correctly if cookies are blocked.
12
Links, Complaints and Contact
Our website may contain links to third-party sites with different privacy practices.
If you believe we have breached privacy or data protection laws, you may contact us.
Privacy Officer — connect@blue-bricks.com
Address — Level Nine, 18 The Esplanade, Perth WA 6000, Australia